> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.somebuddy.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I’m a student and I can't log in to SomeBuddy with the passphrase – what should I do?

Please kindly follow the instructions below:
1. Go to somebuddy.help
2. Start writing the name of your school and choose the school from the list
3. Write the username and passphrase you got from your school
4. Create a new passphrase

If you need any help logging in, we are more than happy to help via the chat on our website or by email at info@somebuddy.com.